top of page

STORE POLICIES

We founded P&L Palms with one goal in mind: providing our customers with a fair, rewarding and enjoyable gardening experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

P&L Palms Retail Center

WARRANTY POLICY

Warranties are Available for Purchase

​

  • Available on select items with in-house installation only.

  • No Warranty available on cash and carry items.

  • 1 full year coverage from the date of Purchase.

  • Includes:

    •  Removal and disposal of Warranty item.

    • Installation of replacement item.

    • Replacement item of equal or lesser value.

  • Excludes:

    • Any additional fees that applied on the original purchase.  The same fees will also apply at the time of replacement (i.e. distance/travel fees, special requests, etc.)

    • Warranty of replacement item.

    • Discounted items (not warranty eligible)

  • P&L Palms and Brad Wallace Irrigation & Landscape are not responsible for any Landscape and/or Irrigation damage during installation.

  • This warranty cannot be honored without a valid receipt from the original purchaser. 

 

​

REFUND POLICY

A full refund will be issued on all orders cancelled within 3 days of purchase


Any order cancellation after three days will be issued as store credit

20062 US-17, Hampstead, NC 28443, USA

Subscribe Form

Thanks for submitting!

  • Google Places
  • Facebook
  • Instagram

©2021 by P&L Palms

bottom of page