STORE POLICIES
We founded P&L Palms with one goal in mind: providing our customers with a fair, rewarding and enjoyable gardening experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
OUR WARRANTY POLICY
P&L Palms, LLC offers a one (1) year warranty for purchase on select palm species/sizes and shall provide this warranty to the original purchaser from the date of purchase on all Palms installed by P&L Palms/Brad Wallace Irrigation & Landscape. This warranty is limited to one (1) replacement of the Palm.
This warranty cannot be honored without a valid receipt from the original purchaser.
P&L Palms/Brad Wallace Irrigation & Landscape are not responsible for irrigation and/or landscape damage during installations.
OUR REFUND POLICY
A full refund will be issued on all orders cancelled within 3 days of purchase
Any order cancellation after three days will be issued as store credit