STORE POLICIES

We founded P&L Palms with one goal in mind: providing our customers with a fair, rewarding and enjoyable gardening experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

P&L Palms Retail Center

OUR WARRANTY POLICY

P&L Palms, LLC offers a one (1) year warranty for purchase on select palm species/sizes and shall provide this warranty to the original purchaser from the date of purchase on all Palms installed by P&L Palms/Brad Wallace Irrigation & Landscape.  This warranty is limited to one (1) replacement of the Palm. 


This warranty cannot be honored without a valid receipt from the original purchaser. 


P&L Palms/Brad Wallace Irrigation & Landscape are not responsible for irrigation and/or landscape damage during installations.

OUR REFUND POLICY

A full refund will be issued on all orders cancelled within 3 days of purchase


Any order cancellation after three days will be issued as store credit